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Meeting Students Where They Are: Heather’s Commitment to Care

Heather Murphy, Adjunct Counselor at WCC, shares how the campus pantry and Student Support Services provide confidential, dignified support to students facing food insecurity.

By Feeding Westchester

Published February 13, 2026


As an Adjunct Counselor with Student Support Services at Westchester Community College, Heather Murphy sees firsthand how much students are carrying.

Every week, students walk through the doors of the campus pantry looking for groceries, toiletries, diapers, or other basic essentials. But what they often find is something more — support, understanding, and a reminder that they are not alone.

“We see so many students down here,” Heather shares. “And one of the biggest standout moments is when they come back and tell us how much this helped.”

For Heather, the most meaningful moments are not just about food distribution. They happen when students return to say that something as simple as pantry items, toiletries, or diapers made it possible to keep going.

“Knowing that something small can assist them in so many ways — that’s what stays with you,” she explains.

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Many students arrive unsure or even embarrassed to ask for help. Heather understands that hesitation. Financial hardship can feel isolating, especially on a college campus where students may feel pressure to appear self-sufficient.

That’s why the office is intentionally designed with privacy and confidentiality in mind.

“We don’t want anybody to be bashful,” she says. “This is a free service. We want students to feel comfortable.”

Sometimes professors or staff walk students down personally. Other times, students come quietly on their own. Either way, the goal is the same: provide wraparound support that addresses food insecurity and connects students to additional resources if needed.

Through partnerships with organizations like Feeding Westchester, campus pantries help ensure students can focus on their education without hunger standing in the way.

At its core, Heather’s work is about dignity. It’s about making sure students have what they need so hunger does not interrupt their education.

Every student who walks through the pantry doors is met with care, respect, and the simple message Heather reinforces daily:

You belong here. And we’re here to help.


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